Your ERP system is the central nervous system of your business. Our specialized audits ensure it is running at peak performance.
1. Implementation Audit: Validates that your new ERP is configured correctly and meets core business requirements from day one.
2. Security Audit: Assesses user access, data integrity, and controls within your ERP to prevent internal and external threats.
3. Compliance Audit: Ensures your ERP system and its processes adhere to financial, legal, and industry-specific regulations. Performance Audit: Analyzes system response times, batch processing, and reporting speed to eliminate bottlenecks.
Your CRM is the heart of your customer experience. Our audits ensure it helps you build stronger relationships, not create obstacles.
1. Data Quality Audit: Cleans up your most valuable asset by evaluating the accuracy, completeness, and consistency of your customer data.
2. Security Audit: Protects sensitive customer information by assessing data protection measures and access management protocols.
3. Functionality Audit: Evaluates if your CRM's features are being fully utilized to meet sales, marketing, and service team expectations.
4. Integration Audit: Assesses how well your CRM connects with other systems (e.g., ERP, marketing automation) for a seamless 360° customer view.