Blog updates on current trends in Business and Technology

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As 55% of Kenyan Firms Turn to AI for Customer Service, Data Protection Takes Center Stage.

Kenyan businesses are rapidly embracing AI to revolutionize customer service, with 55% already deploying chatbots and automation tools to enhance efficiency and satisfaction. Yet, this digital transformation brings pressing data protection challenges under Kenya’s Data Protection Act (2019). As AI systems increasingly profile customers and process sensitive data, conducting Data Protection Impact Assessments (DPIAs) is no longer optional; it’s essential.

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Email Spam Costing Banks Ksh 450,000+ Per Customer Complaint

Two recent ODPC rulings against SBM Bank and Family Bank expose major flaws in banking email governance—ranging from poor data quality to ignored complaints. This blog explores these cases, the costly consequences of spam violations, and how South-End Tech Ltd can help your organization systematize data handling for smarter, safer operations.

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Kenya's Cyber Threat Landscape: Evolving Smarter, Not Safer

Kenya’s cyber threats dropped sharply, but attackers are getting smarter with AI-driven tactics. This blog explores the shift and how Kenya is strengthening cyber resilience.

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Data: The New Oil Secured by Safetica, SealPath, and Baffle

Data is Africa’s new oil and leaks can be devastating. Safetica, SealPath, and Baffle empower businesses to secure data across endpoints, files, and pipelines keeping operations smooth and compliant.

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Stop Phishing and Ransomware with MXLayer’s Advanced Email Security

Email remains the top attack vector.

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Securing Sensitive Data in the AI Era: The Role of Kron Technologies and Baffle

As Africa’s digital transformation accelerates, data security becomes mission critical. Kron Technologies and Baffle empower businesses to protect identities, secure AI workflows, and ensure compliance without disrupting innovation.

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